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Co-Intelligence: Review and Key Takeaways

by Ethan Mollick

★★★★☆

Co-Intelligence by Ethan Mollick - Leadership Review

TL;DR

Mollick’s “Co-Intelligence” provides a pragmatic roadmap for leaders navigating AI transformation that strongly reinforces several core principles from my leadership model, particularly around facing truth, managing risks proactively, and identifying personal implications for teams. While the book occasionally leans toward AI optimism that could conflict with healthy skepticism, it offers essential frameworks for leaders who must articulate vision and strategy in an AI-driven future.

About the Book

Ethan Mollick’s central thesis is that we’ve entered a new era requiring “co-intelligence” - the ability to work effectively alongside AI systems that can augment or replace human cognitive work. Rather than viewing AI as a threat or simple tool, Mollick argues we must learn to collaborate with AI as we would with human colleagues, while maintaining our humanity and critical judgment.

The book’s key frameworks include:

  1. The Four Personas of AI: AI as Mentor, Tutor, Coach, and Simulator for different learning and working scenarios
  2. The Jagged Frontier: Understanding where AI excels versus where it fails, often unpredictably
  3. Centaur vs. Cyborg Models: Different approaches to human-AI collaboration
  4. The 90% Rule: Most people can achieve 90% improvement in AI-assisted tasks, but the final 10% requires human expertise
  5. Practical Guidelines: Specific techniques for prompting, validating, and integrating AI into workflows

Leadership Alignment

Face Up to the Truth & Adapt Plans

Mollick doesn’t sugarcoat AI’s current limitations or pretend the technology is perfect. As he puts it: “AI is simultaneously incredibly capable and deeply flawed. It can write better marketing copy than most humans, but it might also confidently tell you that the moon is made of cheese.” This honest assessment of AI’s “jagged frontier” - where capabilities are uneven and often unpredictable - perfectly exemplifies facing truth rather than wishful thinking. Leaders who embrace this realistic view will make better decisions than those who either dismiss AI entirely or assume it’s infallible.

Proactively Manage Risks

The book extensively addresses risk mitigation strategies, with Mollick noting: “The key is not to avoid AI because of its risks, but to understand and mitigate them.” He provides concrete frameworks for identifying where AI might fail, how to validate outputs, and when to maintain human oversight. This proactive approach to risk management - anticipating problems rather than reacting to them - aligns perfectly with the principle of getting ahead of issues before they become crises.

Identify Personal Implications

Mollick excels at helping readers understand how AI will personally affect them and their teams. He writes: “Everyone needs to figure out their own relationship with AI, because the implications are different for different people in different roles.” The book provides specific guidance for various functions and industries, helping leaders translate broad AI trends into concrete implications for their people - exactly what effective leaders must do during any major transformation.

Articulate a Vision

Throughout the book, Mollick paints a compelling picture of human-AI collaboration. He envisions “a future where AI amplifies human creativity and capability rather than replacing it,” giving leaders language and frameworks to articulate their own vision for AI adoption. His concrete examples and scenarios help leaders move beyond abstract concepts to paint specific pictures of what success looks like.

Proceed with Urgency

Mollick emphasizes the speed of AI development and the need for rapid adaptation: “The pace of AI development means that waiting for perfect information or perfect tools is a losing strategy.” This bias toward action and experimentation, rather than endless planning, reinforces the urgency principle while providing practical guidance on how to move quickly without being reckless.

Tensions & Conflicts

Balanced Skepticism vs. AI Optimism

While Mollick acknowledges AI’s limitations, his overall tone is quite optimistic about AI’s potential. He writes: “AI can make us all more creative, more productive, and more capable.” This enthusiasm could potentially conflict with the healthy skepticism embedded in “Face Up to the Truth.” Some leaders might need to apply more critical thinking than Mollick suggests, particularly when AI vendors make bold claims or when early results seem too good to be true.

Individual Experimentation vs. Team Standards

Mollick advocates for widespread individual experimentation with AI tools, stating: “Everyone should be experimenting with AI to find their own use cases.” However, this could create tension with principles around team standards and quality control. Leaders may need to balance individual exploration with consistent team practices and security protocols - something the book doesn’t fully address.

Key Takeaways

  1. Start with Low-Stakes Experimentation: Begin AI adoption in areas where mistakes have limited consequences, allowing teams to learn the technology’s capabilities and limitations safely.

  2. Develop AI Validation Skills: Create systematic approaches for checking AI outputs, understanding that human judgment remains critical even when AI does the heavy lifting.

  3. Map Your Team’s Jagged Frontier: Identify where AI can reliably help your specific functions versus where human expertise remains essential.

  4. Design Human-AI Workflows: Rather than replacing humans with AI, design processes that leverage the strengths of both, whether through “centaur” (human + AI) or “cyborg” (human with AI) models.

  5. Communicate the Personal Impact: Help each team member understand specifically how AI might affect their role, providing both realistic assessment and development pathways.

Who Should Read This

This book is essential for leaders in knowledge work environments - technology executives, product managers, consultants, educators, and marketing leaders who need practical frameworks for AI integration. It’s particularly valuable for leaders who must drive AI adoption while maintaining quality standards and team morale. It’s less relevant for leaders in primarily physical or interpersonal service roles where AI’s current impact is limited.

The book is also crucial for leaders who’ve been avoiding the AI conversation - Mollick provides enough concrete examples and practical guidance to help even skeptical leaders understand the strategic implications.

Rating: Strong Alignment

Strong Alignment - While there are minor tensions around the balance of optimism versus skepticism, Mollick’s emphasis on truth-telling, proactive risk management, and helping people understand personal implications strongly reinforces core leadership principles. The book provides actionable frameworks that enhance rather than conflict with effective leadership practices, making it a valuable resource for leaders navigating AI transformation.